COMPANY OVERVIEW
KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.
JOB PURPOSE
To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industry’s best practices.
KEY RESPONSIBILITIES
Technical Duties:
The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands.
* Installation
* Install, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers)
* Install associated pipework, controls, and ventilation systems.
* Maintenance and Repair
* Conduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances.
* Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms.
* Carry out routine servicing in line with manufacturer specifications and industry standards.
Customer Service:
* Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes.
* Maintain a clean and safe working environment in clients’ homes or business premises.
Health, Safety & Compliance:
* Adhere to all health and safety regulations, company policies, and industry standards at all times.
* Complete risk assessments and method statements where required.
PERSON SPECIFICATION
Essential Requirements:
* Valid Gas Safe Registration (with relevant categories for both domestic and commercial work)
* Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1
* Proven experience in both domestic and commercial environments
* Full Clean UK Driving License
* Strong fault-finding and problem-solving skills.
Desirable Requirements:
* NVQ Level 2 or 3 in Plumbing and Heating or equivalent
* Knowledge of Building Regulations and British Standards
* Experience with controls and Building Management Systems (BMS).
* Desirable Requirements
Personal Attributes:
* Self-motivated with the ability to work independently or as part of a team
* Have a positive 'can do' attitude
* Strong communication and interpersonal skills
* Professional appearance and attitude
* Good organisational and time management skills.
TERMS AND CONDITIONS OF EMPLOYMENT
Working Hours:
45 hours per week, you must be flexible with working days/hours, working away, early starts, late finishes and some weekend work.
Renumeration & Benefits:
Salary & Allowances:
* Annual salary: £40,000 - £52,000 (dependent on experience)
* Regular overtime opportunities available.
Company Benefits:
Fully equipped company van for business use
Fuel card provided
Trade cards
Company mobile phone
Full uniform and PPE kit supplied
Comprehensive training and professional development programmes
Support for further qualifications and professional certifications
Clear career progression opportunities
20 days annual leave, plus bank holidays
Workplace pension contributions – 3% employer, 5% employee
KSD Support Services Ltd is an equal opportunities employer committed to diversity and inclusion in the workplace