Job Title: Crisis Incident Manager
Duration: long-term contract
Location: Hybrid
We are seeking an experienced Crisis Incident Manager with a proven track record in handling P1 (Priority 1) incidents in fast-paced enterprise environments. The ideal candidate will be responsible for driving the resolution of critical incidents, ensuring minimal business impact, and maintaining clear communication with stakeholders throughout the incident lifecycle.
Key Requirements:
* Strong experience managing Crisis Incidents (P1 level) end-to-end.
* Ability to lead cross-functional teams under pressure.
* Excellent communication and stakeholder management skills.
* Experience in ITIL processes, escalation management, and post-incident reviews.