Kalmar Apprenticeship Program
Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers, and heavy industry. We're a global organization with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers, and crane spreaders.
Career Progression
1. At the end of your apprenticeship, subject to a position being available within the company, the apprentice will become a Junior Service Engineer.
2. After one year as a Junior Service Engineer, subject to a position being available within the company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.
Key Responsibilities
* Learn to maintain, service, repair, and inspect Kalmar and third-party equipment to a high standard.
* Build strong rapport and relationships with customers through professional behavior and a customer-focused mindset.
* Respond to routine customer inquiries about the technical aspects of the company's products and services.
* Troubleshoot, investigate, and resolve standard technical problems to ensure ongoing customer satisfaction.
* Perform preventative maintenance as per manufacturers' specifications.
* Work with mentors to fault find and resolve problems efficiently and timely.
* Provide reports and documentation to support maintenance activities.
* Assist with installation and commissioning of equipment alongside other engineers and mentors.
* Comply with all legal and company standards, including the Code of Conduct and QSHE practices, and carry out tasks safely and according to instructions.
Training Details
* The apprenticeship training will take place on-site at our chosen training provider's center in Swindon.
* There will be one week of training every six weeks at the provider's site per year.
* Company will cover accommodation and subsistence for the training week away.
* Apprentices will undertake tasks through workbooks, on-the-job assessments, an online tracking system, and a final end-point assessment.
Working Hours
Monday to Friday, 8:30 am to 5:00 pm. Flexibility may be required, including early starts, later finishes, and working weekends.
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