Transport Operator PM shift Widnes The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Widnes (WA8 0YZ). The working schedule is predominantly Monday to Friday working 12:00 noon to 20:30, but you’ll be flexible to fit around the needs of the business. The Benefits Salary of £30,080.42, plus an allowance of £832 per annum 25 days' holiday (plus bank holidays) and an option of 5 days’ Volunteering Leave annually Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Health cash plan Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition On-site Mental Health First Aiders Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service Tailored development and career opportunities This is an excellent opportunity for a highly organised transport professional with exceptional customer service abilities to join our forward-thinking team. In this dynamic logistics hub, your expertise will be vital in the efficient movement of goods for our bespoke client, making you an essential part of our supply chain operations. We are also committed to supporting your career growth with personalised development opportunities that enable you to enhance your skills, take charge of your career path, and excel in this critical role. If you’re ready to steer your logistics career in a meaningful direction, keep reading and apply today! The Role As a Transport Operator, you will coordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Widnes depot. Working within the transport office, you will handle customer delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. You’ll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Additionally, you will: Identify and recommend solutions to customer queries or delivery failures Maintain high standards of compliance Support the smooth running of all transport office contracts as needed About You To be considered as a Transport Operator, you will need: 12 months' demonstrable experience of working as a Transport Operator A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulation A good understanding of IT, including Outlook, Excel and PowerPoint Excellent communication and customer service skills, with the ability to supervise drivers and build excellent relationships with customer Good organisational skills and the ability to prioritise We thank all applicants for their interest; however, only those under consideration will be contacted. Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential.