Overview
Join to apply for the Credit Controller role at Lyreco UK and Ireland
Credit Controller - 12 Month FTC
Hours: 08.15-16.30 (Mon-Fri) | Location: Welwyn Garden City
Responsibilities
* To manage a portfolio of customers ensuring regular payment cycles from them within the company’s trading terms via telephone and hardcopy correspondence.
* To allocate credit cards to customer accounts and provide accurate and timely statements.
* Maintain audit trail on customer accounts to track status of account and status of cash collection.
* Recommend control action on dubious accounts to the manager i.e. “Stop” or legal proceedings.
* Improve the company’s bad debts and debtor day ratio by reducing the ageing of debts.
* Work in conjunction with Credit Controllers, Credit Control Administrators, Sales Team, Finance, HR, SOP & Customer Care and other functions within the company.
Essential Skills, Knowledge and Experience
* Experience of working in a high-volume environment
* Professional, tenacious and highly motivated
* Assertive telephone manner
* Excellent written and verbal communication skills
* Advanced Excel skills (intermediate level typical)
* Sound administration experience
* Ability to work as part of a team with minimal supervision
* Sage 1000 experience desirable
Benefits
* Annual leave: 23 days + Statutory leave for full-time employees. Part-time, and certain roles might be required to work bank holidays.
* Pension & Life Assurance Scheme
* Private medical insurance, including 24hr online GP and Wellbeing app (after one year of service)
* Cycle to Work Scheme, retail vouchers and eye care vouchers
* 2 fully paid community volunteering days each year
* Internal career progression support
* Long Service Awards – to celebrate your career milestones
* Career break opportunity – after 3 years of service
Note: Offer of employment will remain provisional until we have received confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable).
As a diverse and forward-thinking employer, we embed equality, diversity, and inclusion into everything we do. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
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