Job summary
Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Connect Suffolk are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team Administrator.
This role will be supporting the Clinical Team. Involves working closely with professionals and the general public. This role will offer a wide a varied number of tasks.
Main duties of the job
* Previous administration experience is essential.
* Full training will be given for this role.
* You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.
* You will be able to evidence a flexible response to service needs and the ability to think creatively.
* Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
Essential criteria:
* Use of ICT applications/packages.
* Experience of working in a busy office.
* Taking and processing referrals via phone and online and extensive knowledge of all Microsoft packages.
* Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.
* Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
16 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year gross per annum
Contract
Fixed term
Duration
9 months
Working pattern
Part-time, Flexible working
Reference number
246-ESU7775544
Job locations
Walker Close
Ipswich
IP3 8LY
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY
Benefits included with this role are:
* NHS pension
* a comprehensive in house & external training programmes
* career progression
* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* staff physio service
* NHS discounts and many more.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY
Benefits included with this role are:
* NHS pension
* a comprehensive in house & external training programmes
* career progression
* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* staff physio service
* NHS discounts and many more.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
* Pitman / RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
* NVQ 3 Business Administration or equivalent or working towards.
Desirable
* Knowledge of Trust electronic record system
Knowledge
Essential
* Working knowledge of Microsoft packages or equivalent
* Maintaining administrative / secretarial systems
Desirable
* Knowledge of NHS policy and procedures
Other
Essential
* Able to work flexibly
Person Specification
Qualifications
Essential
* Pitman / RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
* NVQ 3 Business Administration or equivalent or working towards.
Desirable
* Knowledge of Trust electronic record system
Knowledge
Essential
* Working knowledge of Microsoft packages or equivalent
* Maintaining administrative / secretarial systems
Desirable
* Knowledge of NHS policy and procedures
Other
Essential
* Able to work flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Walker Close
Ipswich
IP3 8LY
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Walker Close
Ipswich
IP3 8LY
Employer's website
(Opens in a new tab)
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