Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
Are you passionate about shaping the future of health and wellness through insight? Holland & Barrett is seeking a visionary Wellness Solutions Insight & Foresight Lead to drive strategic, customer-led decision-making across our Wellness Solutions portfolio. In this senior role, you'll lead insight strategy for H&B&Me, embedding customer understanding, behavioural insight, and market foresight into every stage of product and service development.
This is an exciting opportunity to build a best-in-class insight function at the heart of a fast-growing wellness platform, helping millions live healthier lives.
The Role:
Key Responsibilities:
* Define and lead the insight and foresight strategy for Wellness Solutions, aligning with business and mission goals.
* Partner with senior leaders to shape strategic decisions using customer, trend, and behavioural insight.
* Deliver robust research and foresight frameworks to identify emerging wellness opportunities.
* Translate multi-source insight into a single customer view to inform product, service, and personalisation strategies.
* Inspire and lead a high-performing insight team, embedding innovative and AI-enabled methodologies.
* Collaborate with Product, Data, and Marketing to ensure insight drives customer engagement, retention, and long-term value.
* Champion ethical and impactful use of special category data in shaping preventative health journeys.
* Deliver compelling narratives that turn insight into action across functions and leadership teams.
Location:
The company has a base in London and Nuneaton and some travel will be required to both locations. There may also be occasional travel outside of the UK. We're a global, digitally enabled business and we expect our colleagues to be self-driven and to determine the most appropriate place to work each day to meet the requirements of the role, achieve their best performance and optimum output
The Person:
Key Requirements
* Proven experience in insight, foresight, or strategy roles within a tech-enabled or wellness-focused organisation.
* Expertise across advanced research methods and behavioural insights.
* Commercially minded with strong storytelling and stakeholder influence skills.
* Demonstrated leadership in building agile, future-oriented insight teams.
* Passion for digital wellness and improving health outcomes through innovation.
What we offer:
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Bonus
* Pension company contribution
* 33 Days Holiday per year (Inclusive of bank holidays)
* Private Medical Care
* Exclusive benefits, free advice and savings from a range of retailers and providers
* Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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