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Description
As a Traffic Management CAD (Computer-Aided Design) Administrator, you will support the CAD manager and pod leaders within the CAD Team. Your responsibilities include ensuring requests are allocated and booked through our management system promptly, liaising with internal and external clients and suppliers, and assisting with billing for returned CAD drawings.
Department:
GTM
Location:
Worsley
Compensation:
£26,000 per year
Key Responsibilities
* Ensure all client and operational requirements are met professionally and efficiently.
* Maintain accurate input and uploading of information into the works management systems, recording and escalating issues as per SLA measures.
* Provide excellent customer service to both external and internal customers to ensure high satisfaction.
* Coordinate and distribute requests to relevant pods, assigning appropriate SLA targets.
* Generate daily and weekly reports to ensure service levels and objectives are met.
Experience and Qualifications
* Experience in an administrative or planning role.
* Ability to prioritize workload, multitask, and work under tight deadlines.
* Excellent communication and IT skills.
* High attention to detail.
* Logical thinking.
Salary and Benefits
We offer a competitive salary based on experience along with a comprehensive benefits package.
Go Traffic Management is an Equal Opportunity Employer that celebrates diversity and does not discriminate based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability, or any other protected characteristic.
We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
By applying, you agree to our privacy policy regarding the handling of your personal information.
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