Join our Online Retailer as a Marketplace Account Executive!
Up to £32k plus Benefits:
* Discretionary profit share bonus.
* Pension plan.
* 24 days of annual leave plus bank holidays, increasing with tenure.
* Enhanced maternity and paternity scheme after two years of service.
* Subsidised on-site canteen.
* Discounted gym membership.
Are you a highly numerate Digital Trading professional eager to drive brand retention through impactful changes?
Do you have the skills to maintain robust account health across multiple marketplaces, including Amazon, eBay, and other third-party platforms, and are you able to launch new global marketplaces and optimise DTC accounts?
Are you proficient in tools like PowerBI and Google Data Studio? If so, we want you to join our Digital and eCommerce Teams!
As a Marketplace Account Executive, you will:
* Forge strong relationships with commercial and operational teams across all marketplace platforms.
* Generate performance reports and provide strategic insights, analysing data to identify trends, opportunities, and risks.
* Ensure timely execution of trade plans with stakeholders, coordinating campaign launches.
* Enhance product visibility and customer engagement to drive traffic, conversion, revenue, and profitability.
* Collaborate with Customer Experience and Logistics teams to improve service delivery.
* Integrate new accounts into company systems, providing training to partners.
* Address customer sentiment to maximise retention.
* Maintain accurate product attribution and range on websites.
* Manage marketplace consumer data, adhering to GDPR, and mitigate risks.
As a Marketplace Executive, you will:
* Build strong relationships with partners, meeting SLAs and sales targets.
* Drive sell-through and maintain product margins.
* Align digital plans with broader business objectives.
* Identify and manage risks in daily activities.
* Shape opportunities across service lines.
* Deliver excellent customer service on DTC accounts.
* Make informed decisions about sales and stock based on data analysis.
Forward Role is a nationwide Marketing, Digital, Analytics, IT, and Design recruitment agency. Keep an eye on our website and social media for new opportunities and industry news. Forward Role operates as an employment agency.
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