IAG Adviser
The Growth Company’s Employment team have a new vacancy for an IAG Adviser who will deliver effective, labour market-focused, careers information, advice and guidance to customers across prison estates and transition to the service in the community.
Please note that this role will be based in HMP Swinfen Hall
We help to make a lasting difference to the lives of people throughout the Midlands/North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
Key Responsibilities:
1. Personalised IAG Offer: Ensure customers receive tailored Information, Advice, and Guidance that meets their individual needs, fostering career management skills, independence, and leading to sustained learning and job outcomes.
2. Caseload Management: Manage a diverse range of customers by caseload to achieve targets, focusing on sustained employment or learning.
3. Labour Market Utilisation: Leverage labour market information and employer connections to support customers in achieving sustained employment outcomes.
4. Partnership Development: Build and maintain effective relationships with key partners, including prison managers/governors, uniformed officers, and agencies, to generate a steady flow of eligible and appropriate new customers.
5. Customer Support Delivery: Provide personalised support through various channels, including the Virtual Campus, group workshops, and face-to-face sessions.
6. Action Plan Creation: Develop high-quality action plans for each customer, ensuring initial interactions meet customer satisfaction standards.
7. Collaborative Work: Collaborate proactively with colleagues delivering other mainstream services (., National Careers Service) to maximise customer outcome tracking and streamline evidence generation.
8. Compliance and Standards: Ensure compliance with Prison Service DPS contract requirements and exceed minimum standards set by the Skills Funding Agency, Ofsted, and Matrix.
Skills Required:
9. Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards meeting CDI License to Practise requirements.
10. Target-Driven: Capable of thriving in a target-driven environment, focusing on achieving successful outcomes for Prison Service customers.
11. Guidance Expertise: Possess high-level guidance skills, able to deliver one-to-one and group sessions to at least a Grade 2 standard.
12. Digital Proficiency: Proficient in using digital channels and platforms for delivering information, advice, and guidance, including specific online tools and websites within the Virtual Campus.
Skills Required:
13. Custodial Setting Experience: Preferably have recent experience in delivering job or learning outcomes within a custodial setting, especially in a target-driven environment.
14. Offender Support: Experience working with current or ex-offenders.
15. Guidance Skills: High-level guidance skills, capable of delivering one-to-one and group sessions to at least a Grade 2 standard.
16. Educational Background: Hold an NVQ Level 3 or 4 in Advice & Guidance, DipCG, or an equivalent qualification, with a willingness to work towards the CDI License to Practise requirements.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.