Please note - This role will involve dispatching vans and dealing with any driver queries.
Why join us
Joining us as a Warehouse Team Manager in our Local Fulfilment Centre (LFC), is an opportunity to make a significant impact on our customers' experience. As a leader, you'll play a crucial role in creating a culture where colleagues thrive and deliver exceptional service. You'll have the chance to develop and inspire a diverse team, driving engagement, whilst living our values. With a focus on customer satisfaction and continuous improvement, you'll have the autonomy to make decisions that positively impact business results. In our fast-paced and collaborative environment, we value inclusivity, diversity, and the well-being of our team members. Join us and be a part of a team that embraces change, fosters growth, and prioritises delivering outstanding results while ensuring the highest standards of quality, safety, and efficiency.
What you'll do
Your primary responsibility will be to deliver exceptional service to our customers by leading a team within the LFC warehouse function. You'll focus on upholding legal and budgetary requirements while ensuring the highest level of customer satisfaction through agreed SLAs. Leading by example, you'll foster engagement and uphold our values within your team, maintaining open and effective communication. Your customer-centric approach will prioritise the needs of the customer in all operational activities and decision-making processes. Managing and coaching your colleagues, you'll drive their performance towards achieving targets and collaborate with other colleagues within the LFC to deliver site results. You'll also be accountable for maintaining health and safety standards, planning resource activities for your team, and ensuring the accuracy and security of stock. By successfully engaging and inspiring your colleagues, managing and developing the team, and effectively responding to customer demands, you'll drive a culture where colleagues love to work and contribute to the overall success of the LFC.
Who you are
As a highly skilled leader, you will provide expertise in warehouse and retail operations. This, together with your knowledge of multi-drop delivery and customer final mile delivery allows you to prioritise the needs of the customer and drive a team culture where all colleagues understand the impact of their actions on service and business results. With a proven track record in leading large, diverse teams within a unionised environment, you understand effective decision-making abilities, strong communication skills, and the ability to listen and respond to customer demands. With your inclusive leadership approach, you actively champion diversity, engage and motivate colleagues at all levels, and demonstrate a customer-centric mindset in making decisions to deliver desired customer outcomes.
What's in it for you?
You'll really benefit from the supportive, family feel and helpful management. What's more, as you'll be part of a Sainsbury's-owned multi-brand retailer, there are many ways you could develop your career across different parts of the business.
Alongside this, we also offer a great range of benefits for all our colleagues, including:
* Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
* Food and hot drinks is provided in colleague areas in all our Local Fulfilment Centres
* Generous holiday entitlement, maternity and paternity leave.
* Pension - we'll match 4-7% of your pension contributions.
* Sainsbury's share scheme - build up an investment at discounted rates
* Wellbeing support - access to emotional support, counselling, legal and financial advice
* Colleague networks - link with like-minded people to help fulfil your potential.
* Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.