Overview
Outbound Sales & Retention Specialist
Location Technology Park, Antrim
Contract Permanent - Full Time - Working Hours 37 hours - Monday to Friday
Salary Basic Salary £24,300, OTE £30,300
Work Pattern Hybrid working - a mix of working from the office and home.
What You'll Be Doing
* Engage with customers through outbound calls to acquire new business and retain existing customers
* Promote and up-sell relevant products and services
* Deliver a high-quality, customer-focused sales experience
* Build and maintain strong relationships with customers and internal stakeholders
* Work towards individual and team sales targets
* Ensure all activities are completed in line with company policies, procedures, and industry regulations
What We're Looking For
Essential Skills & Experience
* At least 1 year's experience in sales and customer negotiation
* Excellent communication and listening skills (verbal and written)
* Strong numerical ability and attention to detail
* Good IT skills, including proficiency in Microsoft Office
* A suitable home working environment with reliable broadband
Desirable Experience
* Experience making or handling outbound sales calls
* Knowledge of the Northern Ireland electricity market
* GCSEs (or equivalent) including Maths and English (Grades A-C)
Why Join Us?
* Be part of a supportive and high-performing sales team
* Work in a dynamic, target-driven environment
* Develop your skills in sales, negotiation, and customer relationship management
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