Administrator Lamport, Northampton - Driving essential due to location Full-time, Permanent 08.30 – 17.00 Monday – Friday £25,000 SF Recruitment are proud to be working with a successful and growing business based in Lamport, Northampton, as they look to recruit a confident and proactive Administrator to join their busy operations team. This is a fantastic opportunity to join a small, friendly team. If you've got a solid background in administration and pride yourself on attention to detail, we'd love to hear from you. As an Administrator, you will play a key part in ensuring the smooth day-to-day running of the team. Responsibilities include: Acting as the first point of contact for all incoming calls to the office Supporting Field Agents and managing client queries Loading client instructions onto the internal system, ensuring all required documentation is attached Quality checking, amending, and submitting reports to clients within SLA Maintaining data compliance in line with GDPR Supporting the wider management team with general administrative duties Handling and escalating complaints in line with company policy We're looking for someone with: Proven experience in an administration or clerical support role Excellent attention to detail and high accuracy in data input Ability to work in a fast-paced environment with multiple priorities Confident IT skills, especially with Microsoft Office Strong communication skills across all levels A proactive, self-motivated attitude and willingness to learn Please apply with a copy of your most up to date CV to be considered for this opportunity