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Join Our Team as an Ambulance Care Assistant (ACA)
Are you passionate about patient care and looking to make a real difference in your community? iON Ambulance Care Ltd is seeking compassionate and professional Ambulance Care Assistants (ACA) to join our dynamic Operations team.
* Location:* Slough (SL3 6NA)
* Hours:* Full Time/4 on 4 off rotating shift pattern
* Shift Types:* Days, Nights, Weekends, and Bank Holidays
*Salary:*
* £12.21 per hour during probation
* £13.00 per hour post-probation
* £14.00 per hour for night shifts
*What We Offer:*
* Company Pension Scheme
* Employee Rewards System
* 24/7 GP Health Line Access
* Free On-site Parking
* Exclusive Discounts at Supermarkets, High Street Stores, Cinemas & More
* Accident Insurance
* 20 days annual leave + 8 Bank Holidays (pro rata for part-time, 4 on 4 off)
*Summary:*
As an Ambulance Care Assistant, you will provide non-emergency transport for patients to and from hospitals, care facilities, and private residences. The role involves assisting patients with varying mobility and medical needs, ensuring their safety, dignity, and comfort throughout their journey. You will use specialist equipment, follow clinical and operational procedures, and work closely with healthcare professionals. Flexibility, compassion, and professionalism are essential in delivering high-quality patient care.
*What You'll Do:*
* Provide safe, respectful, and timely transportation for patients to and from hospitals, care homes, clinics, and private residences.
* Support patients with a variety of physical and cognitive needs using specialist equipment like wheelchairs and stretchers.
* Deliver first aid and oxygen therapy where needed.
* Ensure vehicles are clean, roadworthy, and fully stocked.
* Maintain accurate patient and journey records.
* Work collaboratively with colleagues, healthcare professionals, and patients’ families.
*What You’ll Need:*
* Full UK B category driving licence MANUAL ONLY (held for 12+ months, max 6 penalty points).
* Previous experience in a customer or patient-facing role.
* Strong communication, numeracy, and literacy skills.
* Respectful, compassionate, and trustworthy approach to patient care.
* Flexible and able to work across shift patterns and locations.
* Understanding of the Highway Code (tested during recruitment).
At iON Ambulance Care Ltd, we are committed to equality, safeguarding, patient dignity, and ongoing development. All roles are subject to an enhanced DBS check and require annual appraisal.
Apply now to start a rewarding career helping those in need and delivering essential patient transport services with care and professionalism.
Job Type: Full-time
Pay: £12.21-£14.00 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
Licence/Certification:
* Full UK Manual License for more than 12 months (required)
Work Location: In person
Reference ID: iONSLOUGH062025
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Technology, Information and Internet
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