About The Role
A vital role in Credit Control just for you!
Credit Controller
Caerphilly
Good salary, great team and excellent benefits
Great hours Monday to Friday, no evening or weekend work
Full Time, permanent position, office-based
Credit Controllers! Are you looking for a secure role? Are you local to Caerphilly? Want to feel part of a valued team? Come and join our friendly, supportive team here at phs Group. If youre looking for a career with an established, market leading company we want to hearfrom you.
We have a fabulous team culture here and are looking for the right person to join us, which we hope is you. You will be valued here, and our experienced, supportive team will be there beside you if you need guidance. Its a busy role so youll need to be organised and enjoy working in a fast-paced business. Experience is preferred, but equally if youve the right positive attitude and skills you will be supported here if youre new to credit control. You will work on different campaigns, with scripts and a call structure to guide you, and your day is diverse and varied.
Are you polite, professional, and respectful when contacting customers? Do you have experience in Credit Management / contact centre experience? Are you comfortable with contacting customers regarding outstanding or overdue payments? You are just the kind of person were looking for!
Your role as Credit Controller at phs Group will involve: Calls to facilitate payment of near-due payments and outstanding arrears
Calls are via our predictive dialler on different campaigns
Collecting aged debt, and taking steps to proactively reduce debt in its early stages
Responding to calls in a timely and professional manner
The ideal candidate for a Credit Controller: Good experience with credit control or office-based cash collection is preferred
Experience using Microsoft packages such as Excel, Word and Outlook
Excellent verbal and written communication skills
Strong negotiation skills, assertive and respectful
The ability to effectively prioritise in a busy environment
This is predominantly a Credit Control role so requires that special someone who is always professional, polite, respectful, and confident.
In return for your commitment and expertise: A competitive salary
No weekend or evening working great hours Monday to Friday (36.25 hours a week)
Youll be in Head Office with excellent opportunities to develop your career here
Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training
Apprenticeship opportunities on completion of the probationary period
23 days holiday, increasing with length of service, plus bank holidays (31 days in total)
Buy / Sell holiday scheme
Amazing employee discounts with major supermarkets and retailers with phsPerks.com
Free Parking onsite so no parking costs
Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more
If youre looking for a career in Credit Management with a successful company, and have excellent communication skills, we want to speak with you! Apply now.
About phs:
phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 62 years of business.
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