Overview
We are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional technical support and maintenance services to our clients on-site. Your expertise will ensure the optimal performance of our products and systems, fostering strong relationships with customers while upholding our commitment to quality and service excellence.
Duties
* Conduct installation, maintenance, and repair of equipment at customer locations.
* Troubleshoot technical issues and provide effective solutions in a timely manner.
* Perform routine inspections and preventative maintenance to ensure equipment reliability.
* Document service activities and maintain accurate records of work performed.
* Collaborate with internal teams to improve product performance and customer satisfaction.
* Provide training and support to customers on the proper use of equipment.
* Stay updated on industry trends, technologies, and best practices relevant to the role.
Experience
* Proven experience as a Field Service Engineer or in a similar technical role is preferred.
* Strong understanding of mechanical, electrical, and electronic systems.
* Excellent problem-solving skills with the ability to think critically under pressure.
* Effective communication skills, both verbal and written, with a focus on customer service.
* Ability to work independently and manage time efficiently while travelling to various sites.
* A valid driving licence is essential for this position. If you are passionate about technology and enjoy working in a hands-on environment, we invite you to apply for this exciting opportunity as a Field Service Engineer.
Job Type: Full-time
Pay: £30,000.00-£41,348.40 per year
Work Location: In person