Overview
Permanent – Full Time. We are looking to recruit a Voids Supervisor to join us, based in St Albans.
Responsibilities
* Lead a team as part of a project or defined work stream, driving service standards and achievement of KPIs.
* Assess resource requirements and support the management of day-to-day activity to ensure team objectives are met within time, cost and budget constraints.
* Manage team performance in line with company policy; ensure team members understand their roles and responsibilities.
* Hold regular review meetings, coach, mentor and motivate staff, and identify development needs.
* Resolve complaints, inform management, and implement action plans to address areas of dissatisfaction.
Key attributes & Qualifications
* You’ll hold a Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card.
* Operational management experience/service delivery in a trade role—managing operatives and subcontractors’ performance and KPIs.
* Experience in working at height, scaffolding, etc.
* Passionate about service delivery, employee and resident engagement.
* Can-do attitude and attributes to deliver first-time fix solutions.
* Delivering a compliant, safe and resilient service.
* Delivering services within budget.
* Strong track record of managing multi-site workforces.
* No hybrid working; must be able to work from main office located in St Albans.
* Good level of written English (e.g., ability to write responses to complaints).
* Good computer skills and good project management skills.
* Good communication skills (ability to communicate with different stakeholders at different levels).
* Ensure best practice prevails throughout the Region’s activities.
About You
* You must hold a UK driving licence for a minimum of 12 months.
* With previous experience in void delivery, you’ll have experience in management of direct operatives and subcontractors; able to work to deadlines/targets.
* Holding an NVQ Level 3 in Construction Management; ideally you’ll hold a Gold CSCS Card.
Benefits
* Company Van (work use only)
* Profit Share Discretionary Annual Bonus Scheme
* 26 Days Holiday plus Bank Holidays
* Enhanced Pension Plan
* Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
* Company Uniform
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliance services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
MSPS are proud to support the resettlement of armed forces personnel.
Please refer to the full Job Description upon completing your application.
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