Overview
An exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support.
Responsibilities
* Computer assembly and setup
* Software installation and configuration
* Upgrades, repairs and virus / malware removal
* Troubleshooting and diagnostics
* Data recovery, transfer and backup solutions
* Case management and customer support
What we\'re looking for
* A strong interest in IT hardware and software, willing to learn from the ground up
* A logical, methodical approach to diagnosing and solving problems
* Good communication skills; able to explain technical issues in ways non-technical users can understand
* Reliable, organised, with attention to detail
* A positive attitude, willing to take initiative and ask questions
* Able to drive (essential)
Salary
£17,000 per annum
Working hours
35 hours per week, Monday to Friday, 9am to 5pm
What you\'ll get - company benefits
* Structured apprenticeship training: Guided learning with skilled mentors; combination of on-the-job experience and theoretical training
* Formal qualification: Opportunity to gain recognised IT / engineering qualification
* Hands-on experience: Exposure to a wide variety of hardware, software, and customer types-business and home users
* Supportive team environment: Work with experienced technicians, ongoing coaching and feedback
* Career progression: Potential to move into a junior or technician role once apprenticeship is successfully completed
* Employee discount: On computer hardware, peripherals, and services offered by Jem Computer Systems
* Tools and equipment provided: Access to workshop tools, diagnostic software, test hardware
* Contributory pension, holiday entitlement: As per statutory requirements, plus any additional company provisions
* Modern workshop facilities: Well-equipped workspace at Cupar Business Centre; good transport links
If you are enthusiastic, driven, and looking to build a solid foundation in IT, we\'d love to hear from you!
Future prospects
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
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