Account Manager / Production Account Manager - Packaging
Location: Hull (Hybrid)
Salary: DOE
Company: A leading packaging and branding design agency.
Role: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.
* Ensuring a first-class service is consistently provided with professionalism and enthusiasm.
* To show responsibility for delivering the highest quality product and ensuring the most efficient solutions are consistently supplied to the client.
* Responsible for gathering, managing and coordinating new and updated graphics & packaging projects for the client’s brand portfolio.
* Manage and maintain project and job status trackers.
* Communicate key milestones and critical path timelines where applicable to all key stakeholders.
* Escalate as appropriate any risks to critical path timelines.
* Collate ‘accurate’ briefs and submit them to production departments.
* Collate amends and brief to production departments.
* Co-ordinate and lead pre-artwork meetings with the support of the Technical Manager where appropriate.
* To advise on print and technical feasibility on all assigned projects.
* Co-ordinates press attendance where applicable.
* To ensure the overall requirements of the client are clearly understood, and that appropriate actions are taken to deliver the highest levels of service possible.
* To be responsible for obtaining approval of jobs from each relevant client department before release of fully approved files.
* To build, maintain and develop effective & positive working relationships across the client, and print supply chain becoming a trusted advisor and enabling first class service.
Requirements:
* Packaging industry experience
* Proven account / project management within an agency / design or packaging manufacturers
* Production account management experience
* Technical knowledge or printing processes – print and packaging
* Strong knowledge of FMCG print processes and packaging so as to understand the limitations and/or restrictions faced by designers.
* Good understanding of design and artwork processes
* Team collaboration skills
* Ability to coach / mentor account execs
* Excellent organizational and time management skills
* Excellent communication skills – both verbal and written
* Remains calm under pressure.
Apply:
Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / production account manager / production