Support Worker - Dungannon
Contract: Permanent
Hours: 35 per week - rota based including evening, weekends and nights
Castlehill is a supported temporary Accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 apartments that are suitable for couples. The service also offers a range of communal areas that residents can access. The service offers 24/7 support, for homeless people aged 18 and over. The professionally trained team work to low threshold and harm reduction principles, meaning they support people in a flexible way that they can manage and offering them every assistance to plan and make more positive choices for their future.
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. To support the effective day to day running of the service. You will undertake daily reception and building management tasks, support service users in their transition into the service, to use the service effectively. You will support key workers to deliver bespoke personalised support plans to clients, including the delivery of activities.
To be a member of a multi-disciplined team using holistic approaches to support Depaul service users.  Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. To support the effective day to day running of the service. You will undertake daily reception and building management tasks, support service users in their transition into the service, to use the service effectively. You will support the Case Workers to deliver bespoke personalised support plans to clients, including the delivery of activities.
To be the first point of contact for service users, agencies, contractors, visitors etc. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
~ Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals. financial, creative or educational activities and assistance to communicate with others
To ensure that Health and Safety standards are met within the service in accordance with Depaul's Health and Safety policy and procedures.
~ To ensure all health & wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy
~ To identify building defects in line with organisational health and safety standards
~ To ensure that Health and Safety standards are met within the project in accordance with Depaul's Health and Safety policy and the services risk assessments.
Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User's files, OTIS, Incident and Accident Reporting etc.
~ To remain vigilant to IT and cyber risks and comply at all times with Depaul's IT Security policies.
To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent
~ To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.
3 GCSE's A-C to include Maths and English or equivalent
1 year paid relevant work experience or 2 years relevant volunteering experience
Good working knowledge of risk assessment and risk management processes
~ Have an understanding of homelessness and the issues that can lead to homelessness
~ Have an understanding of what supports can be offered in homeless services to promote positive futures
~ Have a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness
~ Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies
~ Ability to work on a rota basis (7-day week - mornings, evenings, weekends and nights).
Having a criminal record will not necessarily debar you from working with Depaul. Enhanced Annual Leave - 35 days per year, increasing as your length of service increases
Paid Sick Leave
Company maternity & paternity pay
Contributory Pension scheme
Health Cash Back & Rewards Plan
Christmas Savers club
Bluelight discount card