Contract type:Full Time (37.5 Hours) – Permanent
Location: Brighton Head Office
Salary:up to£32,000 per annum (plus bonus)
As the Direct Student Sales Advisor, you would be responsible for providing outstanding customer service and sales support to international students as they make their final steps towards beginning their course. This would involve offering advice on visa requirements, travel preparation, and course information. Additionally, you would need to ensure that all conditions for enrolment are met, so these students can begin their course seamlessly. You will need to be friendly, helpful, and professional in all interactions with students to ensure that they are receiving the best possible service.
ABOUT THE ROLE
* Support students who have confirmed their place at their study centre choice, including providing advice on all aspects of the next steps to start their course
* Provide information to students on clearing remaining academic or other application criteria, visa application, accommodation options, destination information
* Present and prepare student arrival workshops and student networking events
* Work alongside admissions and campus staff to assist in a smooth transition to the study centre for the student
* Supporting Student Enrolment Advisors with the required tasks needed for their confirmed students
* Maximising conversion rates from confirmation to arrival
ABOUT YOU
* Knowledge of overseas education systems
* Knowledge of the Student Visa Regulations (Tier 4)
* Outstanding Customer-service oriented approach
* Experience in using Salesforce CRM
* Tertiary educated, preferably with relevant experience
* Excellent attention to detail and communication skills
* Fluency in written and spoken English.
* Spanish or Arabic would be advantageous
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see ourPrivacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Do you have the right to work in the country the role is based in?*
Please provide any and all details of friends or family members currently working in the business or close relationships with existing employees or employers within Study Group. If none please state 'N/A'.*
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