Patient Flow Coordinator
Closing date: 31 December 2025
You will be required to cover the 7‑day rota which will include days, evenings, weekends and bank holidays on a rotational basis. Cross‑site working will also be required when needed.
An exciting opportunity has arisen for the role of Patient Flow Co‑ordinator in Emergency Services Care group.
The purpose of the Flow Co‑ordinator's role is to ensure that patients have a seamless journey and discharge and that the patient's pathway is effectively managed across site.
We are looking for a motivated and enthusiastic individual to join our dynamic team to contribute to high quality patient experience. You will play a pivotal role in supporting the Ward managers and Matrons to support patient pathways from admission to discharge/transfer.
We are looking for a caring and compassionate person who would like to make a difference to our complex patient group.
This post will involve cross‑site working between Doncaster Royal Infirmary & Bassetlaw Hospital.
Main duties of the job
The flow coordinator is responsible for liaising with Emergency Department, Clinical Site and other Flow Co‑ordinators and receiving areas to ensure effective communication about capacity is maintained and appropriate early escalation is facilitated.
It is desirable that the applicant has recent experience in a health environment. The applicant must be computer literate, have GCSE English or equivalent, good communication skills, and the ability to work with a multi‑professional team. The applicant must be able to work flexibly and prioritise workload effectively, and use own initiative in certain work‑related issues.
Applicants may be required to work across both sites to cover annual leave and sickness.
Monday to Sunday – working hours TBC.
About us
DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives; these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to ensure you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
* Extensive range of learning opportunities
* NHS Pension Scheme
* Generous holiday entitlement in line with Terms & Conditions
* Comprehensive health and wellbeing support
* NHS Car Lease schemes and a range of salary sacrifice schemes
* Discounts on restaurants, getaways, shopping and finance through external providers
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of Sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please follow the link UK Visas and Immigration – GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Qualifications & Training
* GCSE English and Maths or equivalent
* Recognised typing qualification
Knowledge and Experience
* Experience in a health environment
* Must be computer literate
* Knowledge of electronic patient data systems
* Knowledge of medical terminology
Personal Attributes & Skills
* Possess and display tact and diplomacy where appropriate.
* Flexible approach to team working
* Ability to communicate with a multi‑professional team
* To be able to work flexibly and prioritise workload effectively.
* To be able to use own initiative in certain work‑related issues.
* Flexible and adaptable approach to shift demands
* To be able to work under pressure and adapt in a fast‑paced environment
* Ability to communicate effectively and assertively across all levels including Senior Clinicians and Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
£24,937 to £26,598 a year (Pro Rata Per Annum)
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