Job Title: Account Manager Location: Birmingham (Field-based with regular travel and weekly office visits to Studley)
Salary: Competitive (depending on experience) + Company Car/Allowance + Benefits
Contract Type: Full-time, Permanent
We are working with a leading supply chain services business to assist them in finding an Account Manager to join their field-based team, covering the Birmingham region.
This is a client-facing role focused on asset tracking, commercial policy implementation, and customer account development. You’ll work directly with customers on-site to conduct audits, stock counts, and ensure all commercial and administrative agreements are fulfilled. You’ll also act as a trusted partner to identify growth opportunities, ensure compliance, and deliver excellent service.
Customer & Supplier Management:
Ensure consistent application of commercial, logistic, and financial processes.
Educate customers on commercial policies and operational standards.
Conduct physical inventories and investigate stock discrepancies.
Make recommendations to meet customer needs and identify opportunities or risks in the market.
Coordinate and standardise work processes to maximise customer satisfaction and reduce misuse of services.
Propose improvements to enhance service delivery and process efficiency.
Provide clear and timely updates on project status, asset usage, and customer compliance.
Ensure the conditions of each contract are correctly implemented and monitored.
Deliver quality reports on customer performance, market activity, and asset management insights.
Minimum of 3 years’ experience in a similar account management, asset management, or supply chain role.
Proficient in Microsoft Office tools.
Commercially Aware – Understands and supports business growth opportunities.
Flexible – Willing to adjust working hours or travel to meet customer needs.
Company car or car allowance
~25 days holiday + birthday off
~4% employer pension contribution
~ Private medical insurance
~ Life assurance (4x salary)
~ Employee Assistance Programme (EAP – financial, legal, and mental health support)
~ Discounts programme
~ Full-time, 40 hours per week
If you’re an experienced Account Manager with a background in logistics or supply chain, and enjoy working in the field with clients, this is an excellent opportunity to join a dynamic and well-supported team.