Role Name : Datacenter Facilities Manager
Location : Hemel Hempstead, UK
Type : Contract
Required Onsite 5 days/week
Key Responsibilities
Operations & Infrastructure Management
• Manage 24/7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
Preferred Qualifications
• Advanced electrical or mechanical qualification (Bachelor's degree or higher in relevant engineering discipline) or equivalent practical/industry experience
• Data centre operations experience
• Professional certifications in facilities management or engineering disciplines
Leadership & Team Development
• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team members
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development
Compliance & Safety
• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvements
Budget & Cost Management
• Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value
• Manage budgets, cost controls, and resource planning effectively
• Drive operational efficiency initiatives that reduce costs while maintaining service quality
Risk Management & Incident Response
• Maintain an up-to-date Risk Register and oversee all site inspections
• Act as senior incident lead during critical events, coordinating teams and ensuring timely resolution
• Lead root cause analysis within broader operational contexts and ensure corrective actions are implemented
• Ensure compliance with company procedures and mitigate potential issues
Vendor & Stakeholder Management
• Oversee subcontractor management and ensure vendors consistently deliver to agreed KPIs and SLAs
• Build strong supplier relationships and drive continuous improvement initiatives
• Ensure service excellence, and maintain high client satisfaction
• Partner closely with senior stakeholders on site capacity planning and infrastructure strategy
Essential Qualifications
Technical Expertise
• Comprehensive expertise in mission-critical infrastructure systems
• Knowledge of electrical and mechanical systems in data centre environments
• Previous experience in mission-critical environments such as data centres, hospitals, power plants, telecommunications, or military facilities
• Advanced education in technology or engineering, or equivalent practical experience
Leadership Experience
• Proven leadership experience in developing high-performing technical teams
• Track record of raising performance standards and delivering operational excellence
• Experience leading multi-disciplinary teams in complex, high-availability environments
• Typically 5+ years of relevant experience or equivalent progressive leadership roles
Core Skills
• Strong interpersonal skills for effective client relationship management
• Excellent written and verbal communication abilities with strong numerical literacy
• Ability to thrive both independently and collaboratively while managing multiple priorities
• Proactive, flexible approach with natural initiative and commitment to operational excellence
Thanks.