The Head of Product will define, manage and maintain the full commercial life cycle of products and services for D&T group, from business development, product inception, business case creation, product development, channel/branch management, pricing, financial analysis of results and continuous improvement, to include:
* Frames
* Sunglasses
* Lenses
* Audiology products and Services
* Sundries
* Optical Services (e.g.OCT)
Working in collaboration with key stakeholders across the business including, but not limited to:- Marketing, retail leadership, buyers, procurement, lens technical specialists, professional services and Finance.
Responsible for managing a small team who make the frame selections and manage the stock within the branches/channel. This includes stock takes, replenishment of stock and channel blueprints.
Responsibilities
* Defines and maintains portfolio of products and services by branch/channel.
* Owns the catalogue – co-ordinating insights and expertise from across the business
* Generates business cases and completes ROI analysis
* Leads pricing with retail and finance
* Owns Promotions (definition, roll out, support and performance analysis)
* Manages all change requests and new product introduction
* Analysis of current product and service performance
What You Will Bring:
* Customer insights
* Retail Experience and Product Management for a multi SKU B2C business
* Complexity management
* Commercial acumen
* Clinical awareness
* Financially literate
* Business cases creation and ROI
* Excellent communication and listening
* Ability to gain consensus
Required Competencies:
* Excellent Communication skills
* Creative thinking
* Innovative
* Influencing skills
* Ability to work collaboratively
* Flexibility
* Ability to use own initiative – creative thinker
Required Work Experience
* Retail Experience and Product Management for a multi SKU B2C business.
* Previous experience in similar role, B2C multi product business – essential
* Experiencing of operating as a Senior Manager – essential
* Head of Product roles previously - desirable
* Experience of working in a clinical environment in a similar role - desirable
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