Operational Risk Data & Systems Coordinator Department: Risk Reports to: Operational Risk Manager Location: Hybrid - Ideally attending Marlow 1dpw Are you highly organised, detail-oriented, and passionate about risk management? We're looking for an Operational Risk Data & Systems Coordinator to join our Risk team and play a key role in supporting our risk management processes. About the Role As our Operational Risk Data & Systems Coordinator, you'll be responsible for ensuring the accuracy and completeness of risk management data within our systems. You'll support operational risk processes through diligent mailbox management, stakeholder reporting, and MI collation, helping deliver the Kensington Risk Management Framework. This is a hands-on role, ideal for a self-motivated individual who thrives in a fast-paced environment and enjoys providing administrative and coordination support across risk-related activities. Key Responsibilities Input risk management data into the risk system with a high level of accuracy, meeting internal SLAs. Manage the shared Operational Risk mailbox, ensuring prompt review and assignment of correspondence. Monitor and organise follow-up activities related to incidents, issues, actions, controls, and ad hoc risk management tasks. Produce stakeholder reports, including internal dashboards and Executive-level reporting. Support the team in collating and providing relevant and accurate management information (MI). Assist with the production of Executive Risk Management Committee and Board Risk Committee packs. Manage and monitor regular reviews of Operational Risk documents, ensuring timely completion. Complete various administrative tasks, including formulating agendas, taking minutes, and scheduling/coordinating meetings. Review and update internal operational process guides and workflows, implementing improvements where possible. Assist with ad hoc Operational Risk projects, including alignment to Barclays UK activities. Act as the first point of contact for queries, training, and guidance on the risk system -Rhiza. What We're Looking For Ability to perform comprehensive quality checks, confirming data validity and accuracy. Strong self-starter with the ability to manage multiple priorities. Effective communication skills for engaging with various stakeholders. Proactive organisational skills, with keen attention to detail and accuracy. Understanding of risk management and governance structures in Financial Services (experience in similar roles advantageous). Strong Microsoft Office skills (Excel, PowerPoint, Word) are essential. Ability to work well within a team and with wider stakeholders. Commitment to meeting SLAs and deadlines. Why Join Kensington Mortgages At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity-friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset. We offer: A supportive and flexible work environment. Opportunities for personal growth and professional development. A culture that celebrates diversity, inclusion, and neurodiversity. A workplace where everyone feels valued, respected, and empowered. Ready to make a difference? If you're passionate about providing an exceptional service and want to join a team that values your contributions we'd love to hear from you Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. Important Information Please note, all offers of employment for this role are subject to a series of background checks, including criminal (DBS), credit and Right to work checks. To take advantage of digital Right to work checks you must hold a valid passport, alternatively you must be prepared to come into Maidenhead / Marlow to show ID .