Job Description Job Type: Zero-hour contract Salary: £12.21 Start Date: Immediate What we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly. Responsibilities Welcoming guest with a warm greeting. Taking beverage and food orders correctly ensuring all customers preferences are met. Upselling items when serving. Maintain a clean and tidy area in your section. Taking beverage and food out with care. Communicating with kitchen staff to ensure timings of food delivery are running smoothly. Helping other team members in different departments when needed. Handle guest inquires and resolves any issues professionally.