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Reporting to the HMS & Drill Services Manager, the Specialist Supervisor – Drills will join our HMS & Drill Services team on a permanent full-time basis at our South Guildford Headquarters.
This role involves leading and mentoring a team of Drill Technicians, providing technical support, and partnering with customers to build long-term, mutually beneficial relationships.
Roster: Monday to Friday, 10.5 hours per day (including meal break)
What You’ll Do:
* Coach and develop a team supporting surface mining drills across multiple OEMs
* Oversee aftersales equipment support, warranty repairs, and performance strategies, including major shutdown works
* Conduct regular site visits to build and maintain strong customer relationships
* Provide hands-on technical support to Drill specialists and technicians
Skills & Experience:
* Demonstrated leadership and management experience in a supervisory role
* Background in Field Service and mine site operations
* Strong technical aptitude with Drill equipment
* Flexibility and willingness to travel to site as required
* Advanced stakeholder engagement and relationship-building skills
* OEM dealership experience is advantageous
Our Benefits, including but not limited to:
* Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown
* Health & Wellness – Discounts with BUPA, Fitness Passport for gym access across Australia, and EAP support for you and your immediate family
* Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our WesTrac Institute
* Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we celebrate diversity and create a culture where employees feel safe to be authentic. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
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