Your new company Our client is undertaking a major multi-year transformation programme designed to modernise systems, improve customer experience, and strengthen operational performance across the entire organisation. This is a genuinely exciting period of change, backed by senior leadership and significant investment. To support the programme, they are looking for an experienced Project Manager with hands-on business analysis capability, someone who can bring structure, clarity, and momentum to a wide range of projects and help the organisation deliver meaningful, long-lasting improvements. Your new role As Project Manager, you'll play a pivotal role in shaping and driving a variety of transformation initiatives from early discovery through to delivery. You'll work across business functions, collaborating closely with senior executives, department heads, and business-led Project Leads to define objectives, agree priorities, and develop a clear and actionable project approach, particularly where scope, ownership or expectations may initially be unclear. You will take the lead on developing core project artefacts, including business cases, detailed requirements (user stories or equivalent), prioritisation frameworks such as MoSCoW, and As-Is/To-Be process mapping. Your work will ensure each initiative is properly defined, documented, and ready for successful delivery. Beyond shaping the work, you'll remain actively involved throughout delivery to ensure requirements are implemented as intended. You will work closely with delivery teams, operational leads and stakeholders to support readiness, adoption and the embedding of change across the organisation. This role is central to ensuring outcomes are understood, benefits are realised, and change is absorbed effectively into the business. Although this isn't a governance-heavy, full-lifecycle PM role for every project, there will be instances where you'll take end-to-end ownership, particularly for smaller initiatives or when the programme requires additional delivery capacity. What you'll need to succeed Experience delivering in complex, fast-moving or evolving environments Strong project management capability, especially around scoping, discovery, requirements definition and early-stage shaping Confidence working with senior leaders, with the ability to influence constructively, balance differing viewpoints and shape direction where clarity is lacking Ability to manage your own workload, operate independently and apply initiative Practical experience supporting change activity, including stakeholder engagement, communications and user adoption Exposure to benefits identification, measurement and tracking Someone who enjoys being on-site, building relationships and gaining trust in person What you'll get in return Competitive pension contributions Bonus schemes and employee recognition programmes Life assurance and insurance cover Generous annual leave allowance (up to 33 days) Christmas bonus Salary sacrifice schemes (Cycle to Work, car schemes, pension) Employee Assistance Programme (EAP) offering 24/7 confidential support Virtual GP service Annual flu vaccinations A range of staff discount What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk