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Aftermarket account manager

Shepshed
SAF-HOLLAND UK Ltd
Account manager
€37,500 a year
Posted: 8h ago
Offer description

Position Title: Aftermarket Sales Representative – Aftermarket Parts (Commercial Vehicles)

Location: Field based

Type: Full-Time / Permanent


Position Summary

The Aftermarket Sales Representative will be responsible for supporting the sale of genuine aftermarket parts for SAF and Haldex. This will be a field-based sales role, building and managing distributor relationships across the UK and Ireland. The role will involve technical support, parts identification, order processing, and upselling to distributors.


Key Responsibilities


Field Sales Development

* Plan and carry out visits to distributors
* Strengthen customer relationships and provide on-site technical support and training
* Gather market intelligence and identify opportunities for product promotion
* Represent the company at trade events, product demonstrations, and training sessions
* Upsell Genuine SAF and Haldex products to our distribution network
* Handle technical sales inquiries by phone and email
* Identify and confirm required vehicle parts using technical data and catalogues
* Deliver excellent customer service to distributors


Administration & CRM

* Maintain accurate records of interactions, sales, and customer preferences
* Collaborate with internal departments to ensure stock availability and accurate product information
* Contribute to continuous improvement of customer service and sales processes.


Person Specification


Education & Experience

* Background in automotive or similar (essential)
* Experience in a technical sales or parts advisory role (preferred)
* Knowledge of commercial vehicle components and systems (advantageous)


Key Skills & Attributes

* Strong communication skills – both verbal and written
* Excellent attention to detail and technical accuracy
* Confident with sales techniques and upselling opportunities
* Comfortable working independently and in a team environment
* Organised and able to prioritise multiple tasks
* Proficient in the use of CRM/order processing systems and Microsoft Office


Other Requirements

* Full UK driving licence
* Willingness to travel and stay overnight
* Enthusiasm for learning and career progression within a technical sales environment
* Ongoing product and sales training provided to support progression.
* Progression to incorporate Fleet and workshop visits
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