Overview
Family Support Worker – Wigan role at Progressive Care
Join to apply for the Family Support Worker role at Progressive Care. We are a national leader in Social Care for over 25 years, committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture delivers exceptional services through highly skilled, multidisciplinary teams.
We offer a range of services designed to provide safety, growth, and independence for individuals and families.
Responsibilities
* Conduct assessments to help families develop and maintain a safe and nurturing environment.
* Safeguard children and parents through continuous assessment and planning.
* Build trusting relationships with families, offering ongoing guidance and encouragement.
* Support parents to reach their full potential, enabling them to provide care that meets a “good enough standard”.
* Deliver daily support, offer crisis management, and assist in the development of parenting skills.
* Mentor and advise parents to help them build long-term stability and resilience.
* Monitor and observe parent-child interactions, contributing to healthy attachment and child development.
* Engage in activities that strengthen family bonds and promote positive behaviour.
* Maintain clear, comprehensive written records of observations, family goals, and documentation.
* Advocate for families by working with community resources and professional services.
* Operate effectively in a fast-paced, dynamic environment with a high level of emotional awareness.
* Handle challenges with resilience, adaptability, and a child-focused approach.
Requirements
* Level 3 Children & Young People’s Workforce Diploma is desirable but not essential—full training provided
* Experience working with families in a residential or supported environment
* A genuine desire to help and support others, with a commitment to a career in supporting families
* Strong communication skills, both verbal and written, with good literacy
* Patient and empathetic towards the complex issues families may face
* Prioritises the safety and well-being of children
* Nurturing and supportive, with effective mentoring skills
* Experienced in safeguarding and creating a safe, stable environment
* Self-motivated, able to work well under pressure, and adaptable
* Able to apply transferable skills from relevant life or professional experience
* Strong interpersonal skills and the ability to build positive relationships with children, parents, and professionals
* Always acts in a professional manner and stays calm under pressure
Benefits
* We offer excellent pay and rewards with structured salary grades that reflect experience and qualifications
* National Pay Standards alignment
* Career progression and development opportunities from Support Worker up to Service Manager roles
* Full induction and service-specific training; training fully funded through our Nationally Accredited Training Centre
* Wellbeing program with employee benefits to support health and personal development
* A supportive work environment with strong management supervision
Are you ready to start your career in social care?
Please note that enhanced DBS checks are conducted for all hired personnel, and sponsorship is not available for this position. Applicants must have the right to work in the UK.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitals and Health Care
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