The Team Leader will lead a team of up to 6 Employment Specialists in Hounslow Borough, providing supervision, training, mentoring, and role‑modeling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for mental health service users.
Working directly with all relevant stakeholders – service users, GPs, Social Prescribers, DWP, employers and partner agencies – the Team Leader will play a pivotal role in managing a high‑quality service that meets fidelity standards and delivers positive outcomes for service users.
The Team Leader will support the IPS Borough Lead to expand the provision of IPS to other Trust services and PCNs across Primary Care.
The Team Leader may also be required to manage a small caseload of people who have experienced mental health problems and who are unemployed, to support them back into employment.
You can find out more information about working in Individual Placement and Support here https://youtu.be/gN13LHcZ0XU
Key Result Areas & Performance
* Effectively manage a high‑quality service that adheres to the principles of IPS best practice
* Monitor and manage the performance of the IPS Employment Specialists, guiding them individually in best practice and aiming to achieve individual and team job outcome targets, through group and individual supervision
* Create a culture of continuous improvement, and involve service users in co‑producing service developments wherever possible.
* Identify training needs of staff and arrange appropriate training to support continuous professional development
* Identify barriers for service excellence and work with internal and external stakeholders to implement solutions to ensure a high fidelity service is delivered which meets required service user employment targets
* Assist the team to build relationships with clinical teams to generate referrals and create collaborative working partnerships with NHS clinicians where employment support is integrated into mental health treatment.
* Lead the service to focus on rapid job search with the service user, whilst utilising local support networks to help them overcome their barriers to employment.
* Lead the team to ensure that ES spend enough time in face‑to‑face meetings with employers to find the right job match.
* Build relationships with partners to expand the IPS service into Primary Care.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024‑25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Tuesday 18 Nov 2025.
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