Property Department Manager
An exciting opportunity has arisen for a Property Department Manager to join our team based in our head office in Headington, Oxford. The role offers an excellent package and benefits.
You will be responsible for leading the Property Management team who look after around 700 properties and for your own portfolio of 80-100 properties. You will run the department and portfolio according to internal procedures with appropriate guidance, work closely with the letting team to ensure smooth operation, and coach and lead the team while handling administrative tasks, property visits, and external meetings.
Each member of staff is given an excellent training platform, including the opportunity to study for and achieve the industry recognised Propertymark qualification and ARLA membership within the first 18 months of joining us.
Key Responsibilities
* Supervise day to day running of Property Management team
* Responsible for ensuring all legislative requirements are met
* Coach, mentor and train the team
* First point of contact for tenants and landlords
* Prepare and check properties for tenancy starting
* Instructing appropriate contractors
* Conduct check-ins, checkouts and inspections
* Complete administration following on site appointments
* Responsibility for ensuring rents are paid on time
* Respond to and deal with all maintenance issues raised
* Work seamlessly with internal divisions and teams
* Spot and nurture new business opportunities
* Advise clients accordingly and refer property upgrades to relevant divisions within FK
* Deputise for Office Manager when necessary
Qualifications
* Ability to meet deadlines, efficient
* Good level of spelling and grammar
* Good communicator, relationship builder, problem solver
* 2 years property management experience
* Proven track record of managing people
* Detail orientated
* Entrepreneurial
* Positive can-do attitude, team player
* Strives to improve, accepts feedback
Benefits
* Competitive salary package
* Comprehensive induction and training programme
* Opportunities for career progression and fast track promotion
* Industry recognised training support
* Professional qualification
* Working from home scheme
* Long service awards
* Sabbatical available (after 10 years service)
* Employee assistance programme
* Internal referral opportunities
* Great work life balance
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