Our client is a fast-growing company that specialise within the automobile industry. They are currently looking for an experienced German speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of, where you will have the chance to develop your knowledge in a thrilling industry. This position is a permanent role and offering a hybrid scheme working 2 or 3 days in the office.
Your responsibilities will include:
Delivering exceptional customer service and selling tickets as well as upselling across the German market.
Ensuring that all enquiries via telephone, email and chat are being responded to in a timely manner.
Maintaining client/customer satisfaction
Working closely and cooperatively with other departments of the company
Translating website content, from English to German.
About you:
The successful candidate will be a customer-focused individual, confident and well-spoken in German as you will be dealing with a variety of customers. As a German speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation.
Profile:
Required to be fluent in German and English to a native level, both written and spoken
Previous experience as a Customer Service Advisor, Client Service Support, Sales Representative or Customer Service Executive
Great eye for detail and excellent problem-solving skills
Ability to multitask and prioritise workload effectively
Great organisational and time management skills
Strong communication skills and able to work well in a team
Be detail-oriented, analytical, driven and motivated
To apply, please send your CV in English and in Word format to Valentina.
languagematters is acting as an employment business in relation to this vacancy