Overview
Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.
Background
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.
Reporting to: Chief Operating Officer.
Accountable to: The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.
Responsibilities
* Oversee Visitor Experience and Events Team.
* Drive excellence across the Café Restaurant franchise and Cathedral Shop.
* Ensure outstanding service for all events clients and visitors.
Hours and salary
Full time – 35 hours per week (flexibility is essential for this role).
Qualifications
* Proven management experience.
* Strong organisational and leadership skills.
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