About the role
The Student Support and Wellbeing Manager (Events and Campaigns) plays a pivotal role in the strategic development and delivery of all communication, campaign, and preventative activities within the Student Support and Wellbeing Services at UCL.
The postholder will manage wellbeing initiatives with a preventative focus, empowering students to take proactive steps to support their health and wellbeing before issues escalate. This includes ensuring sector-leading, data-informed initiatives with measurable year-on-year growth.
The postholder will be responsible for maintaining consistency across all communications, marketing outputs, and the overall visual identity of Student Support and Wellbeing Services within the UCL community.
If you have any queries about the role or the application process, please contact Passant Khalifa (Senior Recruiter) at
A full job description is attached to this advert.
About you
To succeed in this role, you will need substantial experience in leading and organizing campaigns, events, and projects, ideally within a large and complex organization. You should have a proven track record of successfully managing large-scale campaigns, from developing strategies to implementing them effectively. Strong writing, editing, and proofreading skills are essential, as you will be required to produce a range of online and printed materials, translating complex information into clear, accessible language. Experience in report writing, data analysis, and presentation is also important, as is the ability to build positive relationships with staff at all levels.
In addition, you should have experience working with students, staff of varying seniority, and external partners, as well as a background in leading, managing, and motivating a team. A commitment to supporting students from diverse backgrounds is key, along with experience producing content for websites and other publications. Knowledge of higher education environments, student welfare, and student experience issues will be beneficial. You should also be comfortable presenting to audiences, conducting benchmarking or audit activities, and using social media effectively to engage large audiences and communicate key messages.
Your application must include a CV and supporting statement and it will be assessed on how well you evidence the essential and desirable criteria in the job description.
Please be aware you will be marked for the clarity and content of your answers. Ensure to use your own experience to meet the question criteria, this may be professional work experience or personal experience such as clubs and societies, school or hobbies.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance