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Hospitality coordinator (part-time 30hrs pw)

London
CBRE Global Workplace Solutions (GWS)
Hospitality
Posted: 27 July
Offer description

Hospitality Coordinator (Part-Time 30hrs pw)

Join to apply for the Hospitality Coordinator (Part-Time 30hrs pw) role at CBRE Global Workplace Solutions (GWS)


Hospitality Coordinator (Part-Time 30hrs pw)

1 week ago Be among the first 25 applicants

Join to apply for the Hospitality Coordinator (Part-Time 30hrs pw) role at CBRE Global Workplace Solutions (GWS)

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Hospitality Coordinator - Part Time 30 hours per week

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Hospitality Coordinator to join the team located in Knightsbridge, London.

The role of Hospitality Coordinator is to provide a world-class, client-facing service in line with the CBRE global vision. It will be of vital importance to proactively anticipate our client needs at all stages of the customer journey. You will need to take full ownership of your key responsibilities and support the Management Team in providing a world class service, and to be innovative and proactive in finding solutions.


Working Hours:

The alternating shift patterns below are Monday to Friday:

Morning - 8am - 2pm
Afternoon - 2pm - 6pm


Role Summary:

On a day-to-day basis, work under the instruction of the Workplace Leader to deliver a seamless experience to all customers.


* Take ownership of the Hospitality provision on site to ensure a seamless service for events and day to day requirements
* Provide excellent service to all guests by greeting them warmly, addressing inquiries, and assisting with requests.
* Assist with arrival and departures, manage reservations, and handle guest experience, where required by the Team Leader.
* Collaborate with housekeeping staff to ensure that rooms are cleaned and prepared for incoming guests.
* Assist in monitoring and managing inventory supplies for food, beverages, and other hospitality necessities.
* Provide cover as required on the front of house reception desk, greet visitors, offer refreshments, provide security badging, notify hosts and answer telephone calls.
* Conduct checks of all reception areas on a daily basis to ensure they meet with high standards of cleanliness and maintenance
* Meeting room configuration for Events and assisting Front of house team when necessary by ensuring meeting rooms are returned to normal after use in a timely manner
* Full JD can be provided upon application.

Experience Required:

* Able to priorities accordingly
* Flexible in handling a variety of tasks
* Complaint handling - able to resolve problems as they arise in an appropriate manner
* Administrative skills: word, power point, excel, outlook are desirable
* Minimum of 2-year experience in corporate or 4 - 5-star hotel/hospitality.

Person Specification:

* Strong organizational and time management skills
* High level of attention to detail
* Strong verbal and written communication skills
* Excellent personal presentation


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Part-time


Job function

* Job function

Customer Service
* Industries

Facilities Services

Referrals increase your chances of interviewing at CBRE Global Workplace Solutions (GWS) by 2x


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