Overview
Network Analyst - £400 to £450 PD - Inside IR35 - 3 months
Our long-standing customer that operates within the financial services industry is hiring a Network Analyst to provide second-line support for network-related incidents, requests, and changes, ensuring stable, secure, and performant systems across the organisation on a hybrid basis situated in Chatham or Wolverhampton 2/3 days per week.
Our client is seeking a Network Analyst with hands-on capabilities in Network & Telephony related technologies including Cisco, DNS/DHCP, VLANs, VOIP, VMware and Storage (Dell/HP Sans) but not limited to as our client continues their multi-site digital transformation campaign (Azure).
Responsibilities
* Provide second-line support for business-critical network services (voice and data), ensuring SLA adherence.
* Diagnose, resolve, and escalate network incidents and problems, ensuring stability and minimal disruption.
* Support delivery of change requests and small-scale projects, following best practice change management processes.
* Monitor, maintain, and optimise network performance, including routing, switching, firewalls, and VOIP.
* Contribute to disaster recovery (DR), business continuity (BCP) testing, and compliance with security and risk policies.
* Create and maintain accurate network documentation, collaborating with internal teams and third-party suppliers.
* Share knowledge with colleagues to build capability and support continual service improvement.
Skills & Experience
* Strong experience in IT infrastructure environments, with at least 3 years supporting network and telephony technologies; CISCO is a must-have.
* Strong knowledge of DNS, DHCP, firewalls, VLANs, routing, switching, and VOIP is a must-have.
* Experience with VMware, storage, monitoring tools, security technologies, and AWS/cloud services (desirable).
* Ability to troubleshoot multi-site technical issues and manage 3rd party relationships.
* Experience of the financial domain would be highly desirable.
* At least one industry certification (e.g., Cisco, Microsoft, Citrix, VMware).
* ITIL Foundation (desirable).
* One stage interview process via video to start / DBS and Financial Check in order to pass compliance.
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