Overview
Join to apply for the Transport Co-Ordinator (Nights) role at Menzies Distribution Solutions Ltd.
Base pay range: This range is provided by Menzies Distribution Solutions Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
* Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
* Track & Trace
* Enter KPI'S into the system
* Answer and respond to all incoming calls in a prompt and polite manner.
* Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
* Liaise with the management team ensuring the smooth operation of the transport department.
* Monitor and chase documentation in support of the transport operation.
* Undertake filing duties to meet needs of the Transport Department.
* Deal with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
* Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve stakeholder experience.
* Maintain and expand an excellent proactive relationship with existing customers and suppliers.
* Deal with customer and supplier enquiries and complaints from investigation through to closure.
* Ensure that customer requirements are administered in a timely controlled and recorded manner.
* Ensure that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
* Enter accurate data on to all internal systems and reports
* Maintain data security and integrity in line with business needs.
* Maintain a safe working environment that complies with all aspects of the company's H & S Policy
* Scanning and processing of daily PODs.
* Driver prebrief and debriefs
Key Experience and Qualifications
* Previous administration experience.
* Good numeric skills - including accuracy.
Technical skills and behavioral competencies
* Well developed verbal and written communication skills.
* Strong analytical and numeracy skills
* Good level of financial understanding
* Flexibility
* Help maintain a motivating focused team environment.
* Enthusiastic and energetic personality
* Enjoys working to deadlines
* Ability to work on own initiative, demonstrates organisational skills.
* Pension Scheme
* Employee Assistance Program
Inclusion
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work, and we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be.
We are open to flexible working arrangements where appropriate.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Supply Chain
Industries
* Transportation, Logistics, Supply Chain and Storage
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