Truly memorable Food & Beverage experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Food & Beverage Assistant confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from welcome drinks to starter, dessert and beyond. A little taste of your day-to-day Every day is different, but you’ll mostly be: Providing efficient, prompt and exceptional Guest and Corporate experiences within Food & Beverage from our full service POMO restaurant to Meeting & Events. Be proactive in dealing with compliments and complaints and reporting them to the manager/supervisor as required. Ensuring Food & Beverage standards deliver against our commitment to responsible business practices. Helping set exceptional cleanliness standards across all work areas. Receiving and processing guest payments. What we need from you Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting Communication and customer service skills Strive for excellence in an eager and motivated manner Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability What you can expect from us We are proud to offer you industry leading Benefits! Competitive salary and benefits package- your salary will increase after one years service to reward your commitment & dedication to us. Discounts across IHG Hotels & Resorts- WORLDWIDE, including 50% off Food & Beverage experiences when you stay. Enhanced Pension - We match up to 5%. Life Assurance Company Maternity & Paterntity Earn IHG Points for Tripadvisor Incentives Earn IHG Points of upselling Colleague of the Month/ Annual Value Awards Be part of a prestigious hotel collection renowned for exceptional service. Access to employee discounts for you, your family and friends. Learning and development opportunities- including NVQs We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success. Part time hours to be discussed at interview You must have a right to work in the UK to be considered for this vacancy