Medical Reception staff are representatives of the practice and therefore it is essential the post-holder will
~ Ensure that patients needing urgent attention are seen in a logical and non-disruptive manner
~ Explain practice arrangements to new patients and those seeking temporary help
~ Undertake a wide range of clerical tasks, have excellent keyboard skills and knowledge of word processing and data inputting
~ Be required to work on their own initiative and be first point of contact for the building in which they are based
~ To be able to work with minimum supervision within the parameters of this job description
~ Reception duties
~ Offer patients an appointment booking service, by phone and face-to-face and administer the appointment booking system
~ Prepare repeat prescriptions in accordance with the practice policies and protocols
~ Undertake all tasks associated with the day-to-day running of the computer system including links with patient services
~ Liaise with other receptionists in the organisation of clinics
~ To be involved and take part in training, audits and risk assessments as and when appropriate
~ The surgery has a population of around 10,000 patients so we are a very busy practice.
We consider ourselves a very friendly practice and welcome a range of medical students over the year.
There are a lot of groups that patients can attend from craft groups to table tennis and also we have an allotment on-site
Medical Reception staff are representatives of the practice and therefore it is essential the post-holder will
~ Ensure that patients needing urgent attention are seen in a logical and non-disruptive manner
~ Explain practice arrangements to new patients and those seeking temporary help
~ Undertake a wide range of clerical tasks, have excellent keyboard skills and knowledge of word processing and data inputting
~ Be required to work on their own initiative and be first point of contact for the building in which they are based
~ To be able to work with minimum supervision within the parameters of this job description
~ Reception duties
~ Offer patients an appointment booking service, by phone and face-to-face and administer the appointment booking system
~ Prepare repeat prescriptions in accordance with the practice policies and protocols
~ Undertake all tasks associated with the day-to-day running of the computer system including links with patient services
~ Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
~ Liaise with other receptionists in the organisation of clinics
~ Making tea/coffee and performing occasional errands as requested
~ To be involved and take part in training, audits and risk assessments as and when appropriate
~ To ensure that all duties are carried out to the highest possible standard and in accordance with any current quality initiatives
Medical Reception staff are representatives of the practice and therefore it is essential the post-holder will
~ Ensure that patients needing urgent attention are seen in a logical and non-disruptive manner
~ Explain practice arrangements to new patients and those seeking temporary help
~ Undertake a wide range of clerical tasks, have excellent keyboard skills and knowledge of word processing and data inputting
~ Be required to work on their own initiative and be first point of contact for the building in which they are based
~ To be able to work with minimum supervision within the parameters of this job description
~ Reception duties
~ Offer patients an appointment booking service, by phone and face-to-face and administer the appointment booking system
~ Prepare repeat prescriptions in accordance with the practice policies and protocols
~ Undertake all tasks associated with the day-to-day running of the computer system including links with patient services
~ Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
~ Liaise with other receptionists in the organisation of clinics
~ Making tea/coffee and performing occasional errands as requested
~ To be involved and take part in training, audits and risk assessments as and when appropriate
~ To ensure that all duties are carried out to the highest possible standard and in accordance with any current quality initiatives
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benfield Park Medical Group
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