Application Deadline:
6 October 2025
Department:
Commercial
Location:
Milton Keynes
Compensation:
£25,000 - £27,000 / year
Description
We are recruiting for an organised individual to join the Sales Support team on a 12 month FTC to assist our transactional sales department.
Working closely with the Key Accounts Team you will provide the best service to our customers. The Account Support role is there to provide customers with information on stocks, raise day to day orders and ensure that orders are processed and delivered on time.
Key Responsibilities
* To fully understand the customer contract/order requirements
* Raise SAP sales orders within an agreed timescale
* Contract review sales orders to ensure they are entered correctly into SAP
* To control and administer the customer orders/schedules
* To liaise with various internal departments to ensure the contract deliverables are achieved
* Where required, to liaise with external providers of materials and services to ensure the contract deliverables are met
* Generate and act upon both internal reports and customer reports
* Where required as part of the contract deliverables, to produce supplementary delivery documentation.
* Archiving and document control
* Pro-active problem solving
* Continually monitor all aspects of performance against the contract deliverables/agreed KPI's
* Identify opportunities for growth/new business
* Highlight and pursue cost reduction initiatives
* Occasional attendance of customer business reviews
* Occasional attendance of other tkMUK sites for meetings, trainings etc
Skills, Knowledge & Expertise
* Customer service focus
* Analytical skills
* Commercial awareness
* Excellent communication skills
* PC literate with a strong working knowledge of MS Office
* Highly motivated
* Attention to detail
* Flexible, adaptable and prepared to learn
* Ability to cope under pressure
Desirable:
* Account management experience
* Raw materials / metal's knowledge
* Experience of SAP
* Driving license
Job Benefits
* Annual Leave: 25 days holiday + 8 bank holidays
* Company bonus scheme
* Advantageous pension scheme
* Learning & Development opportunities
* Advanced Family Friendly Policies
* Employee high street vouchers & discounts
* Employee Assistance Programme
* Occupational health & health surveillance
* Length of Service Awards
* Christmas savings scheme
* Eye care vouchers
* Cycle to Work Scheme
* Wellbeing events
* Recognition Portal
* Rewards Portal
* Company events
* Company share schemes
* Christmas Closedown
Our Company Values
Our company values are the fundamental principles that guide our organization's actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company's identity, shaping how our employees interact with one another, customers, and the broader community.
Let's take a look at each of our four company values and what they mean to us.