GP&J Baker is a world-renowned heritage fabric and wallpaper company with a rich legacy of design excellence. We work with leading designers, retailers, and industry professionals to bring timeless luxury and innovation to interiors across the globe.
If you are passionate about textiles and interior design, a team worker with a positive attitude and would like to work for a market-leading business we have the right opportunity.
Job description:
1. Answer and respond to orders/enquiries and sample requests via telephone and email in a polite and courteous manner.
2. Place orders, reserves and sampling orders/hangers on the computer system
3. Manage orders within the system chasing, updating backorders
4. Stage one complaint handling
5. Ensure all customer, agent and distributor needs are met including proactively sourcing alternatives and identifying future opportunities with each and every customer
6. Meet t...