Join to apply for the Visitor Centre Manager role at Scotsman Hospitality3 days ago Be among the first 25 applicantsJoin to apply for the Visitor Centre Manager role at Scotsman HospitalityGet AI-powered advice on this job and more exclusive features.About The RoleAs Visitor Centre Manager, you will be the driving force behind the day-to-day operations of our vibrant centre based at Wellpark. From maintaining impeccable presentation standards to ensuring visitors leave with smiles and stories, your leadership will define the guest experience. You'll manage and motivate a dedicated team, lead visitor engagement strategies, and work collaboratively on marketing campaigns and an exciting events calendar.About The RoleAs Visitor Centre Manager, you will be the driving force behind the day-to-day operations of our vibrant centre based at Wellpark. From maintaining impeccable presentation standards to ensuring visitors leave with smiles and stories, your leadership will define the guest experience. You'll manage and motivate a dedicated team, lead visitor engagement strategies, and work collaboratively on marketing campaigns and an exciting events calendar.Key ResponsibilitiesLead, motivate and develop the Visitor Centre team to ensure outstanding customer service.Maintain high presentation standards across the Visitor Centre, reception, and outdoor areas.Oversee all aspects of visitor experience including engagement, feedback, and facilities.Manage group visits and events, ensuring excellent communication and coordination.Work with our partners on PR, digital campaigns, and creative visitor engagement initiatives.Take ownership of the Visitor Centre budget, P&L, cost management, and financial procedures.Recruit, train, and induct staff, promoting a culture of excellence and teamwork.What We’re Looking ForProven experience managing in the hospitality, heritage, or visitor attraction sector.Strong leadership skills with the ability to inspire and empower a team.Passionate about delivering exceptional customer experiences.Excellent verbal and written communication skills.A proactive, hands-on approach and a genuine enthusiasm for visitor engagement.Why Join Us?Be part of a respected and unique visitor attraction with a proud heritage.Work in a creative and collaborative environment.Lead a team that values excellence, innovation, and guest satisfaction.Opportunity to shape visitor experiences and events that make a lasting impact.What is in it for you?As part of Scotsman Hospitality, you will have access to the following benefits that include:Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.30% off of food and cinema tickets in all of our venues across Scotland.Hotel and Apartment discounts.Access to Scotsman Perks Benefits Portal.Ready to lead something special?Apply today and help us make every visit extraordinary.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesRestaurantsReferrals increase your chances of interviewing at Scotsman Hospitality by 2xSign in to set job alerts for “Visitor” roles.Glasgow, Scotland, United Kingdom 13 hours agoGlasgow, Scotland, United Kingdom 4 weeks agoGlasgow, Scotland, United Kingdom 1 week agoGlasgow, Scotland, United Kingdom 1 week agoStirling, Scotland, United Kingdom 2 weeks agoSecurity Officer - Part time CCTV RequiredGlasgow, Scotland, United Kingdom 13 hours agoEvents SIA Security Steward - SWG3, GlasgowGlasgow, Scotland, United Kingdom 2 weeks agoNeilston, Scotland, United Kingdom 2 weeks agoGlasgow, Scotland, United Kingdom 1 week agoGlasgow, Scotland, United Kingdom 2 weeks agoEvents SIA Security Steward - SEC Campus, GlasgowGlasgow, Scotland, United Kingdom 6 days agoStepps, Scotland, United Kingdom 2 weeks agoGlasgow, Scotland, United Kingdom 3 weeks agoGlasgow, Scotland, United Kingdom 4 weeks agoGlasgow, Scotland, United Kingdom 2 weeks agoLive Entertainment and Sports Events SIA Security Steward - GlasgowGlasgow, Scotland, United Kingdom 5 days agoGlasgow, Scotland, United Kingdom 1 day agoGlasgow, Scotland, United Kingdom 3 weeks agoGlasgow, Scotland, United Kingdom 1 week agoClydebank, Scotland, United Kingdom 6 days agoGlasgow, Scotland, United Kingdom 1 day agoPhysiotherapist Specialist-Medical PhysiotherapyGlasgow, Scotland, United Kingdom 2 weeks agoSpecialist Occupational Therapist - OrthopaedicsGlasgow, Scotland, United Kingdom 12 hours agoSpecialist Occupational Therapist - OrthopaedicsGlasgow, Scotland, United Kingdom 6 hours agoGlasgow, Scotland, United Kingdom 1 day agoGlasgow, Scotland, United Kingdom 1 day agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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