RBH Stoke-On-Trent, England, United Kingdom
We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
Our Benefits
* Discounted hotel room rates for you and your friends & family
* An additional day's holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
* 30% F&B discount at RBH hotels
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL
What you'll be doing...
* Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
* Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
* Serve food and drinks with care, keeping presentation standards high and timing smooth.
* Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
* Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
* Keep the dining area stocked by assisting with inventory and restocking supplies.
* Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
* Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
What We Need From You
* A friendly, professional approach with a passion for creating positive guest experiences.
* Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
* Clear communication skills to interact confidently with guests and colleagues.
* A keen eye for detail, especially in order accuracy and food presentation.
* Team-focused, ready to jump in and support others to keep service flowing.
* Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
We offer a seniority level of Entry level and employment type of Full-time in the Management and Manufacturing function within the Hospitality industry.
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