Mfp printer /hardware/computer field engineer - Chelmsford
Pay Rate:
* £16.09 per hour for the first 3 months
* £16.41 per hour thereafter
Location : Field-based, Chelmsford
Employment Type: 6 month contract (inside IR35 Umbrella only)
Clearance: Must be eligible for UK Security Clearance (SC)
Key Responsibilities
1. Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware.
2. Diagnose and repair devices to board level with accuracy and efficiency.
3. Deliver Level 1 deskside support for Windows-based systems.
4. Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations.
5. Maintain accurate records of work completed, parts used, and updates within service management systems.
6. Ensure excellent customer service and communication at all times.
7. Travel t...