Overview
Location: Redditch Salary: £32,000 plus benefits Job Type: Full-time, Permanent Work Location: On-site
Reed is delighted to be recruiting on behalf of a well-established logistics company based in Redditch for a Supply Chain Operations Coordinator. This is a pivotal role within the night team, responsible for overseeing the tracking of shipments and ensuring seamless communication with clients during out-of-hours operations.
This opportunity is ideal for someone who thrives in a fast-paced environment, has a keen eye for detail, and can remain composed under pressure. You’ll be joining a small, committed night team where your contribution will directly impact service delivery and customer satisfaction.
Key Responsibilities
* Monitor and track shipments from dispatch to delivery
* Provide timely and accurate updates to customers and stakeholders
* Maintain clear and professional communication across internal and external teams
* Ensure full visibility and control of all active consignments
* Respond swiftly to urgent issues such as potential line stoppages or priority deliveries
* Collaborate effectively with a small night-shift team (1–2 colleagues)
Ideal Candidate Profile
We’re looking for someone who is:
* Exceptionally organised and able to manage multiple tasks under pressure
* A confident communicator, both written and verbal
* Customer-focused with a proactive and solution-oriented mindset
* Detail-driven with a commitment to accuracy
* Self-motivated and capable of working independently during night hours
Preferred Experience
* Previous experience in logistics, transport, or supply chain (UK, EU, or international)
* Familiarity with high-pressure operational environments
* Proven ability to manage night-shift responsibilities independently
Working Hours
* Core Schedule: Friday to Monday nights, 19:00 – 07:00 (44 hours/week, 1-hour unpaid break per night)
* Training Period: 6–8 weeks of daytime training (Monday to Friday, 40 hours/week).
Benefits
* Supportive and stable working environment
* Long-term career development opportunities
How to Apply
If you’re ready to take on a vital role in a dynamic logistics setting and enjoy working night shifts, we’d love to hear from you. Please submit your CV along with a brief cover letter outlining your relevant experience and interest in the role.
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