ROLE: HOSPITALITY MANAGER - CARE HOME
SALARY: £30,000 PER ANNUM
LOCATION: BROOKE, NORWICH, NORFOLK
HOURS: PERMANENT - DAYS
PSR Healthcare is proud to represent a leading national care provider in their search for a Hospitality Manager for an elegant, period property care home.
We're looking for a people-focused, hands-on leader with a background in hospitality, care, or hotel management to deliver an exceptional resident experience. You'll oversee dining, housekeeping, activities, and maintenance-ensuring everything runs smoothly and residents feel truly at home.
Key Responsibilities & Duties:
Lead and inspire teams to deliver 5-star service
Oversee quality dining, collaborating closely with the chef
Maintain excellent first impressions and high cleanliness standards
Organise & deliver engaging resident experiences
Ensure compliance with health, safety, and employment laws
Manage budgets and drive service excellence
Build strong relationships with residents, families and staff to enhance community engagementExperience:
Strong hospitality or hotel experience
Excellent communication and people skills
Organisational flair and a passion for careBenefits:
Comprehensive induction and training programme
Career progression & development opportunities
Employee Assistance & Blue Light Card Scheme
DBS paid for in fullReady to lead with warmth and professionalism? Apply now or contact Shaheena @ PSR Healthcare for a confidential chat.
(phone number removed)