Job Title: Full-Time Credit Controller Location: Borehamwood Salary: £32,000 (potential 10% bonus) Hours: Full-Time (37.5 hours per week) Contract Type: Permanent Typical hours: 9.00am to 5.30pm (1hr break) Based in the office 5 days a week. Job Overview Our client is seeking a diligent and organised full-time Credit Controller to manage and maintain the company's accounts receivable ledger. You will play a key role in ensuring timely payments from customers, reducing outstanding debt, and supporting cash flow objectives. Key Responsibilities * Monitor customer accounts and ensure timely collection of outstanding payments * Chase overdue invoices via phone, email, and letter * Resolve payment issues and disputes in a professional and timely manner * Maintain accurate records of all communications and payment activity * Reconcile accounts and allocate incoming payments correctly * Liaise with internal departments (e.g. sales, finance) to resolve queries * Prepare reports on aged debt and escalate problematic accounts when necessary * Assist in month-end procedures related to credit control and AR * Set up new customer accounts and perform credit checks (where required) Key Requirements * Proven experience in a credit control or accounts receivable role, ideally with chasing NHS debt. * Strong communication and negotiation skills * Good attention to detail and high level of accura...