Job Description
A key position has become available within the Cards department. You will be responsible for the supervision of a team of 5 people who manage the card processes for UK, Ireland and European cards. You will oversee the ordering, stopping/releasing and despatching of own brand and oil company cards ensuring service levels are maintained throughout all processes. Effective people management skills are a key part of the role as you will be expected to monitor, motivate and mentor the team to ensure best performance within a busy and fast moving environment.
Key Tasks:
•Staff supervision, coaching, development and training.
•Monitor SLA’s and FCRs to ensure critical tasks are completed
•Measurement and reporting of team activity, to include target setting and monitoring of team performance & productivity
•Reviewing standard procedures, managing procedure changes and upgrading systems
•Communicating effectively with other areas of the business
•Staff motivation
•Work with and support the Cards manager and project team with ongoing projects
•Sending Daily card production files to various manufacturers.
•Data analysis and presentations.
Qualifications
Key Skills/Attributes
•Staff management experience
•Able to identify development needs and provide opportunities to develop
•Positive attitude and enthusiasm towards work
•Tidy, organised and productive approach to workload
•Excellent communication and ability to build relationships
•Ability to prioritise work.
•Forward & fluid thinking
Additional Information
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com .
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.